When a printer goes down, lost productivity can quickly cost more than the repair itself and national service providers often add extra steps between your initial call and the technician who ultimately arrives. MLS provides Chicago-area businesses with experienced local technicians, an average one-business-day response time, and honest guidance on whether to repair or replace—helping minimize downtime and control costs.
Easily book your own appointment online for next day service vs. submitting a work order and waiting to hear back.
Speak with one of our technicians directly over the phones vs. getting routed to a third party call center.
Having the same technician dispatched every time who knows your machine vs. random technicians during every service call.
Pre-appointment phone calls to ensure fully stocked vans vs. follow-up visits depending on parts and availability.
Personalized scheduling with our receptionist vs. corporate phone trees and submission forms.
Personalized advice based on repair cost and equipment age vs. service focused on existing equipment or contract.
Printer downtime adds up quickly. 71% of business leaders estimated that employees lose one to two hours each week because of faulty printers. When a printer is critical to producing customer paperwork, those delays can affect far more than the person waiting at the machine.
That’s why MLS averages a one-business-day response time for on-site printer repair throughout the Chicago area and prioritizes customers who are completely down. The faster we can get your equipment running, the faster your employees can get back to work.
Our customers consistently recognize MLS for quick response times, knowledgeable technicians and reliable printer repair. As one customer shared, “Their technicians are knowledgeable, reliable, and always do a great job resolving issues with our printers.” That’s the level of service we strive to provide every time you call.
30+ Years of Local Experience - MLS has served businesses throughout Chicagoland for more than three decades as a locally owned and operated company.
A Family Business, Across Generations - Owner Josh Brown has spent 20 years learning the business before purchasing it from his father in 2020.
Certified Technicians You Know - Our certified technicians bring years of hands-on experience to every service call. Charlie, a customer favorite, has been with MLS for 15 years.
Relationships That Last - We serve businesses throughout the Chicago area, but we're proud to know our customers personally and have been servicing them for years.
Feel free to call our friendly staff at (630) 654-0002 or use our online form to schedule your on-site repair in Chicago